General
This agreement commences after you have accepted a membership at Old School Gym. This agreement becomes binding on you and Old School Gym when the owner of Old School Gym contacts you to confirm that your membership application has been successful, at which point a contract comes into existence between you and Old School Gym. You will be entitled to all the rights and privileges set for the type of membership chosen. You cannot transfer this agreement to anyone else. Members must be aged 18 or over. If they are 16-17 they must train in staffed hours or with an adult who is a member and is willing to take responsibility for the safe training of said person. You agree to comply with all the rules of membership which are included in this document, in relation to opening hours, use of our facilities and your conduct within Old School Gym. Old School Gym may make reasonable changes to these rules at any time provided that we give you notice of such change. We may assign the benefits of this agreement and Old School Gym rights under this agreement to a third party on notice to you. Your rights under the agreement will not be prejudiced. Our opening hours are clearly displayed at the gym or on Old School Gym social media. There may be occasions when we have to close all or part of the gym. We will do our best to let you know of any such closures in advance unless the problem is urgent or an emergency. Old School Gym will use all commercially reasonable endeavors to ensure that all closures are outside of peak hours and are kept to a minimum in duration and frequency. In the event of a pandemic or other global emergency we may be told to close by the Government and this is out of our control. You will not be entitled to a refund of partial or full membership fees in such circumstances. Old School Gym will not be liable for any outstanding monies paid to a personal trainer. As a consumer you have legal rights in relation to any services that are not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards office. Nothing in these terms will affect your legal rights. We may terminate this agreement with immediate effect on notifying you that you are in breach of any of Old School Gym rules, attached to this document. To the best of your knowledge and belief you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, well being or physical condition. Further you will advise Old School Gym if any of your circumstances change. We are a business called Old School Gym. We are based in England. Our business operates from Unit 4A Enterprise road, Mablethorpe, LN12 1LP. If you have any questions or any complaints, please contact us on Angel@oldschoolgym24hr.co.uk . If you have purchased fixed price membership, you will be responsible for the entire fee due. As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. However, as per Regulation 36 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you select to commence your membership immediately, or ask us to commence your membership early, you agree that if you subsequently cancel your membership within the 14 day period you will be refunded any monies paid, less an amount for the membership. Your membership The details of your individual membership will be set out to you in the initial communications. Recording of telephone calls Old School Gym are obliged to maintain high standards of excellence in our service to you. We may need to record calls from time to time without giving you further notice for training and quality purposes. Complaints Our aim is to offer all our members an efficient and effective service at all times. Old School Gym members and staff are of first importance to us. Should there be any aspect of our service with which you are unhappy, please raise your concern in the first instance to the owner of Old School Gym. Once any complaint is made, we aim to respond to you, within 28 days of receiving all necessary information and by such method as you may reasonably request and advise more fully how your complaint will be handled. We have 8 weeks to consider your complaint. Equality and Diversity Old School Gym is committed to promoting equality and diversity in all it’s dealings with it’s members, Third Parties and Employees. Please contact us if you have any concerns you would like to raise. Data Protection Act 2018 and the GDPR Any private and personal information about you will be processed in accordance with the principles of the Data Protection Act 2018. You have the right to ask to see any personal information about you that we have and to have it corrected if it is inaccurate. We will only provide third parties with personal information in the furtherance of your interests and where we are legally obliged to provide that information; otherwise we shall obtain your prior consent before disclosing any private information. We use the information you provide primarily for the purpose of our services to you. A use of that information is subject to your instructions, the Data Protection Act 2018 and our duty of confidentiality. Please note that our work for you may require us to give information to third parties such as personal trainers. You have the right of access under the Data Protection Legislation to the personal data we hold about you. The Data Protection Act requires us to advise you that your particulars are held on our database and computer systems. We have in place appropriate technical and organisational measures which keep your data secure and safe. Your Responsibility We will be reliant upon you for the accuracy of the information and/or documentation you provide. We will not be liable to you for any Losses caused wholly or in part by the provision by you of false, misleading or incomplete information or documentation or due to the acts or omissions of any persons other than this business or arising from any cause beyond our reasonable control. Severability If any of these terms and conditions is found by any court of competent jurisdiction to be illegal, invalid or otherwise unenforceable then that provision shall, to the extent necessary, be severed and shall be ineffective but without affecting any other terms and conditions. Governing Law These terms and conditions and any related letter are governed by and will be construed in accordance with the law of England and Wales. Thank you, Old School Gym