Effective Date: 08/04/24
At Old School Gym 24hr, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, sign up for membership, or use our services.
By becoming a member or using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Identification Information: When you sign up for a membership, register for classes, or interact with us, we may collect your name, email address, phone number, date of birth, payment information, emergency contact details, and any other relevant information you provide.
- Health and Fitness Information: We may collect data related to your fitness goals, health status (e.g., medical conditions or injuries), and progress, especially if you are participating in personalized fitness plans or using certain gym equipment that tracks performance.
- Payment Information: To process payments for memberships and services, we may collect credit card information, bank account details, or other payment methods.
- Usage Data: When you visit our website or use our mobile app, we collect data such as IP addresses, browser type, device information, and how you interact with our online services.
- Location Information: If you use our mobile app, we may collect location data to provide location-based services or offers.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To create and manage your membership, provide fitness assessments, process payments, and offer personalized fitness programs.
- Communication: To send you important updates, newsletters, promotional offers, event notifications, and other relevant information. You can opt-out of marketing communications at any time.
- Improving Services: To monitor and improve our gym's services, including scheduling, equipment usage, and customer experience.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us with operations, such as payment processors, email marketing platforms, or software providers. These providers are obligated to protect your information and use it solely for the purposes we specify.
- Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to subpoenas, court orders, or regulatory requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of such changes and provide you with the opportunity to opt-out of further communications if necessary.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. However, no data transmission or storage method can be guaranteed 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the right to:
- Access and Correct Information: You can request access to the personal data we hold about you and request corrections if necessary.
- Withdraw Consent: You can withdraw your consent to marketing communications at any time by opting out through the provided links in our emails or contacting us directly.
- Delete or Restrict Use of Data: In certain circumstances, you can request that we delete your personal information or limit its use.
- Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights, please contact us at angel@oldschoolgym24hr.co.uk.
6. Cookies and Tracking Technologies
Our website and mobile app may use cookies and similar tracking technologies to enhance your user experience. These tools help us analyze how you interact with our services, remember your preferences, and improve functionality.
You can control cookie settings through your browser preferences, but disabling cookies may affect the performance of our website and services.
7. Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from minors. If we learn that we have collected personal data from a child under 16, we will take steps to delete that information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us:
- Email: angel@oldschoolgym24hr.co.uk
- Phone: 07359 598608
- Address: Unit 4A Enterprise road, Golf road industrial estate, Mablethorpe, LN12 1NB